Bitext API

The Bitext API is a suite of multilingual semantic services designed specifically for the needs of clients who offer solutions processing user-generated content such as customer experience management tools or voice of the customer analytics.

Specific business areas that can benefit from the Bitext API are:

• Enterprise Feedback Management
• Social CRM
• Business Intelligence
• Contact Centre Management

Currently four semantic services are available:

• entity extraction
• concept extraction
• sentiment analysis
• text categorisation

The semantic services have been developed for 10 languages: English, Spanish, French, Portuguese, Italian, German, Dutch, Catalan, Galician and Basque. Of these English, Spanish and Portuguese are currently available via our web service API. The other languages will soon also be available.

In order to evaluate our API with your own texts, please try our new API Demo or ask for a user account (or login, if you already have an account).

Customisation of the Bitext API is available for specific domains or applications. Please contact us for details.

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