"Bitext CX has a simple and easy to use interface, what we value the most is the speed in getting results. The results can be seen from different visualizations and this facilitates insight detection." - Beeva The SaaS version of our Text analysis platform for customer experience officers and marketing executives. Keep customers happy by turning all the unstructured text from social media, online reviews, call centers logs and everywhere your customers are talking about you into actionable insights. &nbsp

Download a real example

How does CX
help?

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Structure texts

Bitext CX extracts precisely what customers are feeling about particular topics – and even how strongly they feel – with over 70% accuracy across 8 languages.
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Organize texts

Bitext CX helps you create new categories on the fly so you can find out about specific stores, locations, promotions, products or features.
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Visualize results

Bitext CX will show you beautiful and interactive visualizations powered by Qlik. You will be able to navigate, download and customize your own visual reports.
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Identify Trends Immediately

Bitext CX takes the guesswork out of market research and customer insight, revealing trends that appear across your entire data collection.
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Use high quality Sentiment Analysis

Over 70% cross domain accuracy from the start.
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No Programming Skills Required

Excel-based and designed for business users
  •     Unlock value from text
  •     Move away from manual processes
  •     Save time and improve your KPIs
madrid

Madrid, SPAIN

José Echegaray 8 , building 3, office 4
Parque Empresarial Las Rozas
28232 Las Rozas

san-francisco

SAN FRANCISCO, USA

1700 Montgomery Street, Suite 101
CA 94111