Are you a developer looking for a text analysis tool to integrate? This is your product

Bitext-mockup-api

Are you a marketeer looking to analyze your customer’s feedback? This is your product

Bitext cx

Text Analysis API

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CX

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API Frequently Asked Questions

Bitext’s API is focused on the key operations for market research specialists: sentiment analysis, categorization, entity extraction and concept extraction.

Our customers typically use these online services to understand what the market is saying about their brands, products and services:

  • extracting insights from social media mentions,
  • analyzing surveys and Voice of the Customer tools,
  • or analyzing ratings and reviews from their web sites or third-party services.

Many of our customers are online services or market research agencies that integrate our API into their own offering, adding even more value to their services.

Currently, our text analysis API can work with English, Spanish, French, Portuguese, Italian, German, Dutch and Catalan.

Other languages such as Russian or Basque are currently in beta stage and will be updated soon.

Bitext provides the most accurate multilingual topic based sentiment in the market. 70% accuracy from the start, all while maintaining a high coverage and in any vertical. This is achieved through our unique linguistic approach and out proprietary parsing technology.

  • REST API
  • JSON output
  • HTTPS secured
  • 4 Differentiated endpoints: one for each type on analysis.
  • Asynchronous calls
  • Scalable to suit your business needs

Sure you can. Many of our clients use our platform to deliver added value to their customers. You can use our API in your internal processes or as a part of you commercial offering.

Customers with a paid plan have 24/7 dedicated support. It is accessible through  their user dashboard. Or by clicking here. Log in a case and our team will get right at it.

If you are a free custumer you can also log in a case or contact us. in this case it may take us a bit longer to reply.

Yes. Our starting subscription allows up to 0.5 MB of usage. Register here

Free is good, but sometimes we want more. To upgrade your account by clicking upgrade at the My Subscription tab on your dashboard. Also you can contact us and we will set it up for you.

CX Frequently Asked Questions

Bitext’s CX is aimed to business users and marketers. It can easily cover all your text analysis such as Sentiment Analysis, Data Discovery, Categorization needs for surveys, reviews etc. All without any need for integration just with excel.

Currently, our CX platform can work with English, Spanish, French, Portuguese, Italian, German, Dutch and Catalan.

Bitext provides the most accurate multilingual topic based sentiment in the market. 70% accuracy from the start, all while maintaining a high coverage and in any vertical. This is achieved through our unique linguistic approach and out proprietary parsing technology.

Just collect your open texts with all the relevant metadata fields in one excel file, upload it and start analyzing in seconds. You will get a report with the first results as well as all your data analyzed, structured and ready to work with.

Keep segmenting it by building your own custom categories and stop wasting time each time you get fresh data.

All with the added benefit of being always consistent and comparable.

Our structured text is much easier to exploit, just by plain excel graphs or by uploading it to any BI visualization tools, leverage your company agreements with Qlik, Tableau, Microsoft BI, Spotifire and let your text shine in colorful dashboards.

Customers with a paid plan have 24/7 dedicated support. It is accessible through  their user dashboard. Or by clicking here. Log in a case and our team will get right at it.

If you are a free custumer you can also log in a case or contact us. in this case it may take us a bit longer to reply.

Yes. Our starting subscription allows up to 0.5 MB of usage. Register here

Free is good, but sometimes we want more. To upgrade your account by clicking upgrade at the My Subscription tab on your dashboard. Also you can contact us and we will set it up for you.

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