Verticals Available

Each Prebuilt Chatbot contains 20 to 40 of the most frequent intents for the corresponding vertical, designed to give you the best out-of-the-box performance possible.

Our Prebuilt Chatbots are trained to deal with language register variations including polite/formal, colloquial and offensive language. We have profiled the language register use in user queries from a wide range of vertical bots, and we use this information to generate training data with a similar profile, ensuring maximum linguistic coverage.

We also introduce noise into the training data, including spelling mistakes, run-on words and missing punctuation. This realistic data makes our Prebuilt Chatbots more resilient in the face of “noisy” input that is common in real life.

Vertical Available
Your Title Goes Here
Automotive (List of Intents)
English
CATEGORY_intent
APPOINTMENT_cancel_appointment
APPOINTMENT_reschedule_appointment
APPOINTMENT_schedule_appointment
BILLING_change_billing_information
BILLING_dispute_invoice
BILLING_invoices
BILLING_set_up_billing_information
CONTACT_customer_service
CONTACT_finance_department
CONTACT_human_agent
CONTACT_roadside_assistance
CONTACT_service_center
DEALERSHIP_availability_vehicle
DEALERSHIP_find_dealer
FINANCE_buy_vehicle
FINANCE_information_payment_in_full
FINANCE_leasing
FINANCE_pay_in_installments
INFORMATION_diesel_vehicles
INFORMATION_electric_vehicles
INFORMATION_hybrid_electric_vehicles
INFORMATION_hybrid_vehicles
INFORMATION_offers
INFORMATION_petrol_vehicles
INFORMATION_pre-owned_vehicles
LEASE_change_due_date
LEASE_change_leasing_information
MAINTENANCE_cancel_maintenance_plan
MAINTENANCE_get_manual
MAINTENANCE_information_maintenance_plans
MAINTENANCE_sign_up_maintenance_plan
PARTS_ACCESSORIES_buy_accessories
PARTS_ACCESSORIES_buy_parts
PARTS_ACCESSORIES_information_accessories
PARTS_ACCESSORIES_information_parts
PAYMENT_pay
PAYMENT_payment_methods
PAYMENT_report_payment_issue
REPAIRS_check_status_repairs
REPAIRS_find_closest_garage
REPAIRS_loaner_vehicle
REPAIRS_request_loaner_vehicle
SERVICE_cancel_service_appointment
SERVICE_cancel_service_plan
SERVICE_information_service_plans
SERVICE_reschedule_service_appointment
SERVICE_schedule_service_appointment
SERVICE_sign_up_service_plan
WARRANTY_buy_extended_coverage
WARRANTY_check_coverage
WARRANTY_check_start_date_warranty
WARRANTY_download_warranty

 

Retail Banking (List of Intents)
English
CATEGORY_intent
ACCOUNT_check_recent_transactions
ACCOUNT_close_account
ACCOUNT_create_account
ATM_dispute_ATM_withdrawal
ATM_recover_swallowed_card
CARD_activate_card
CARD_activate_card_international_usage
CARD_block_card
CARD_cancel_card
CARD_check_card_annual_fee
CARD_check_current_balance_on_card
CONTACT_customer_service
CONTACT_human_agent
FEES_check_fees
FIND_find_ATM
FIND_find_branch
LOAN_apply_for_loan
LOAN_apply_for_mortgage
LOAN_cancel_loan
LOAN_cancel_mortgage
LOAN_check_loan_payments
LOAN_check_mortgage_payments
PASSWORD_get_password
PASSWORD_set_up_password
TRANSFER_cancel_transfer
TRANSFER_make_transfer

 

Education (List of Intents)
English
CATEGORY_intent
ACCOMMODATION_accommodation
AFTER_ADMISSION_change_program
AFTER_ADMISSION_decline_admission_offer
APPLICATION_INFORMATION_REQUEST_admission_requirements
APPLICATION_INFORMATION_REQUEST_admission_requirements_international_students
APPLICATION_INFORMATION_REQUEST_application_deadlines
APPLICATION_INFORMATION_REQUEST_contact_admission_counseling_service
APPLICATION_INFORMATION_REQUEST_documents_required_apply
APPLICATION_INFORMATION_REQUEST_language_requirements
APPLICATION_INFORMATION_REQUEST_medical_requirements
CONTACT_human_agent
DEGREE_INFORMATION_REQUEST_career_opportunities
DEGREE_INFORMATION_REQUEST_information_degree
FINANCIAL_AID_accept_admission_offer
FINANCIAL_AID_apply_loan
FINANCIAL_AID_information_scholarships
FINANCIAL_AID_requirements_loan
PAYMENT_pay
PAYMENT_payment_methods
PAYMENT_report_payment_issue
POLICIES_university_polices
STUDENT_PORTAL_course_schedule
STUDENT_PORTAL_find_student_ID
STUDENT_PORTAL_grades_report
STUDENT_PORTAL_recover_password
STUDENT_PORTAL_report_student_portal_issue
STUDENT_PORTAL_sign_up_student_portal
STUDENT_SUPPORT_contact_student_support
UNIVERSITY_APPLICATION_PROCESS_application_status
UNIVERSITY_APPLICATION_PROCESS_change_application
UNIVERSITY_APPLICATION_PROCESS_sign_up_course
UNIVERSITY_APPLICATION_PROCESS_submit_application
UNIVERSITY_APPLICATION_PROCESS_withdraw_application
UNIVERSITY_INFORMATION_REQUEST_information_campus
UNIVERSITY_INFORMATION_REQUEST_information_programs
UNIVERSITY_INFORMATION_REQUEST_information_registration_fees
UNIVERSITY_INFORMATION_REQUEST_information_university

 

 

Events & Ticketing (List of Intents)
English
CATEGORY_intent
CANCELLATIONS_cancel_ticket
CANCELLATIONS_check_cancellation_fee
CANCELLATIONS_check_cancellation_policy
CANCELLATIONS_track_cancellation
CONTACT_customer_service
CONTACT_event_organizer
CONTACT_human_agent
DELIVERY_delivery_options
DELIVERY_delivery_period
EVENTS_find_upcoming_events
EVENTS_information_about_type_events
PAYMENT_pay
PAYMENT_payment_methods
PAYMENT_report_payment_issue
POLICY_check_privacy_policy
REFUNDS_check_refund_policy
REFUNDS_get_refund
REFUNDS_track_refund
TICKETS_buy_ticket
TICKETS_change_personal_details_on_ticket
TICKETS_find_ticket
TICKETS_information_about_tickets
TICKETS_sell_ticket
TICKETS_transfer_ticket
TICKETS_upgrade_ticket

 

Field Service (List of Intents)
English
CATEGORY_intent
APPOINTMENT_cancel
APPOINTMENT_place
APPOINTMENT_quote
APPOINTMENT_reschedule
APPOINTMENT_schedule
APPOINTMENT_technician
APPOINTMENT_time_arrival
BILLING_check_bill
CONTACT_customer_service
CONTACT_human_agent
CONTACT_technical_support
FEEDBACK_file_complaint
FEEDBACK_leave_review
GENERAL_INFORMATION_location
GENERAL_INFORMATION_rates
GENERAL_INFORMATION_service_hours
PAYMENT_pay
PAYMENT_payment_methods
QUOTE_accept_quote
QUOTE_change_quote
QUOTE_decline_quote
SERVICES_emergencies
SERVICES_information
SERVICES_inspection
SERVICES_installation
SERVICES_maintenance
SERVICES_repairs

 

Healthcare (List of Intents)
English
CATEGORY_intent
ADMISSION_PROCESS_information_about_the_admission_process
APPOINTMENT_cancel_appointment
APPOINTMENT_request_a_referral
APPOINTMENT_reschedule_appointment
APPOINTMENT_schedule_appointment
BILLING_change_billing_information
BILLING_dispute_invoice
BILLING_invoices
BILLING_set_up_billing_information
CONTACT_admissions_office
CONTACT_billing_department
CONTACT_contact_information
CONTACT_health_professional
CONTACT_patient
CONTACT_technical_support
EMERGENCY_emergencies
EMERGENCY_get_directions
EMERGENCY_information_about_emergency_rooms
HEALTH_INFORMATION_clinical_trials
HEALTH_INFORMATION_events
HEALTH_INFORMATION_health_advice
LAB_RESULTS_information_lab_results
LAB_RESULTS_see_lab_results
LEGAL_medical_records
LEGAL_patient_rights
LEGAL_privacy_policy
LOCATION_AND_DIRECTION_check_location
LOCATION_AND_DIRECTION_directions
LOCATION_AND_DIRECTION_find_healthcare_center
LOCATION_AND_DIRECTION_parking
LOCATION_AND_DIRECTION_public_transportation
PATIENT_PORTAL_access_patient_portal
PATIENT_PORTAL_information_about_patient_portal
PAYMENT_pay
PAYMENT_payment_methods
PAYMENT_report_payment_issue
REVIEW_file_complaint
REVIEW_leave_review
VISITING_INFORMATION_patient_&_visitor_guide
VISITING_INFORMATION_visiting_hours

 

Hospitality (List of Intents)
English
CATEGORY_intent
BILLING_invoices
CANCELLATION_FEES_cancellation_fees
CHECK_IN_check_in
CHECK_OUT_check_out
CONTACT_human_agent
EVENT_host_event
FEEDBACK_file_complaint
FEEDBACK_leave_review
HOTEL_book_hotel
HOTEL_cancel_hotel_reservation
HOTEL_change_hotel_reservation
HOTEL_check_hotel_facilities
HOTEL_check_hotel_offers
HOTEL_check_hotel_prices
HOTEL_check_hotel_reservation
HOTEL_search_hotel
LUGGAGE_store_luggage
MENU_check_menu
NIGHT_add_night
PARKING_SPACE_book_parking_space
PETS_bring_pets
POINTS_redeem_points
REFUND_get_refund
SHUTTLE_SERVICE_shuttle_service

 

Insurance (List of Intents)
English
CATEGORY_intent
AUTO_INSURANCE_information_auto_insurance
CLAIMS_accept_settlement
CLAIMS_file_claim
CLAIMS_negotiate_settlement
CLAIMS_receive_payment
CLAIMS_reject_settlement
CLAIMS_track_claim
COMPLAINTS_appeal_denied_insurance_claim
COMPLAINTS_dispute_invoice
COMPLAINTS_file_complaint
CONTACT_customer_service
CONTACT_human_agent
CONTACT_insurance_representative
COVERAGE_change_coverage
COVERAGE_check_coverage
COVERAGE_downgrade_coverage
COVERAGE_upgrade_coverage
ENROLLMENT_buy_insurance_policy
ENROLLMENT_cancel_insurance_policy
ENROLLMENT_cancellation_fees
ENROLLMENT_compare_insurance_policies
GENERAL_INFORMATION_general_information
HEALTH_INSURANCE_information_health_insurance
HOME_INSURANCE_information_home_insurance
INCIDENTS_report_incident
INCIDENTS_schedule_appointment
LIFE_INSURANCE_information_life_insurance
PAYMENT_check_payments
PAYMENT_pay
PAYMENT_payment_methods
PAYMENT_report_payment_issue
PAYMENT_schedule_payments
PET_INSURANCE_information_pet_insurance
POLICY_change_personal_details
QUOTE_calculate_insurance_quote
QUOTE_check_rates
RENEW_renew_insurance_policy
TRAVEL_INSURANCE_information_travel_insurance

 

Legal Services (List of Intents)
English
CATEGORY_intent
BILLING_change_billing_information
BILLING_dispute_invoice
BILLING_invoices
BILLING_set_up_billing_information
CLAIMS_file_claim
CLAIMS_track_claim
CONTACT_customer_service
CONTACT_human_agent
CONTACT_lawyer
GENERAL_INFORMATION_law_firm
GENERAL_INFORMATION_legal_services
GENERAL_INFORMATION_litigation_process
GENERAL_INFORMATION_work_with_lawyer
LEGAL_PLANS_buy_legal_plan
LEGAL_PLANS_cancel_legal_plan
LEGAL_PLANS_change_coverage
LEGAL_PLANS_change_personal_details
LEGAL_PLANS_check_coverage
LEGAL_PLANS_compare_legal_plans
LEGAL_PLANS_downgrade_legal_plan
LEGAL_PLANS_information_legal_plans
LEGAL_PLANS_renew_legal_plan
LEGAL_PLANS_upgrade_legal_plan
PAYMENT_fees
PAYMENT_pay
PAYMENT_payment_methods
PAYMENT_report_payment_issue
PRIVACY_AND_SECURITY_privacy_policy
PRIVACY_AND_SECURITY_security

 

Manufacturing (List of Intents)
English
CATEGORY_intent
BILLING_change_billing_information
BILLING_dispute_invoice
BILLING_invoices
BILLING_set_up_billing_information
COMPANY_brand
COMPANY_company
COMPANY_customers
COMPANY_earnings
COMPANY_events
COMPANY_facilities
COMPANY_latest_news
COMPANY_management_team
CONTACT_customer_service
CONTACT_human_agent
CONTACT_sales_representative
DELIVERY_delivery_period
LEGAL_certifications
ORDER_cancel_order
ORDER_place_order
ORDER_product_configuration
ORDER_track_order
PRODUCT_description
PRODUCT_download_documentation
PRODUCT_warranty
QUOTE_accept_quote
QUOTE_change_quote
QUOTE_decline_quote
QUOTE_request_quote
SERVICES_information_services
SHIPPING_change_shipping_adress
SHIPPING_set_up_shipping_adress
SHIPPING_shipping_points
SUPPLY_CHAIN_product_process
SUPPLY_CHAIN_supply_chain

 

Media Streaming (List of Intents)
English
CATEGORY_intent
CONTACT_customer_service
CONTACT_human_agent
CONTENT_report_copyright_infringement
CONTENT_report_inappropiate_content
FUNCTIONING_devices
FUNCTIONING_general_use
FUNCTIONING_quickstart_guide
PAYMENT_pay
PAYMENT_payment_methods
PAYMENT_report_payment_issue
PROGRAM_SCHEDULE_program_schedule
PROGRAM_SCHEDULE_releases
SETTINGS_change_language
SETTINGS_change_subtitle_language
SETTINGS_parental_control
SETTINGS_recover_password
SUBSCRIPTION_cancel_subscription
SUBSCRIPTION_change_subscription
SUBSCRIPTION_free_trial
SUBSCRIPTION_premium_subscription
SUBSCRIPTION_renew_subscription
SUBSCRIPTION_subscribe
SUBSCRIPTION_subscription
SUBSCRIPTION_subscription_prices

 

Mortgages & Loans (List of Intents)
English
CATEGORY_intent
CONTACT_contact_agent
CONTACT_customer_service
CONTACT_human_agent
FEES_check_late_payment_fee
FEES_lock_interest_rate
INFORMATION_REQUEST_borrowing_limit
INFORMATION_REQUEST_check_application_process
INFORMATION_REQUEST_check_application_requirements
INFORMATION_REQUEST_check_fees
INFORMATION_REQUEST_check_loans
INFORMATION_REQUEST_compare_loans
INFORMATION_REQUEST_estimate_loan_payment
LOAN_APPLICATION_PROCESS_change_application
LOAN_APPLICATION_PROCESS_check_application_status
LOAN_APPLICATION_PROCESS_closing
LOAN_APPLICATION_PROCESS_submit_documentation
LOAN_APPLICATION_PROCESS_withdraw_application
LOAN_APPLICATION_apply_for_joint_loan
LOAN_APPLICATION_apply_for_loan
LOAN_APPLICATION_consolidate_debt
LOAN_APPLICATION_reapply_for_loan
LOAN_MODIFICATIONS_add_co-borrower
LOAN_MODIFICATIONS_change_due_date
LOAN_MODIFICATIONS_extend_loan
PAYMENT_check_loan_terms
PAYMENT_check_repayment_methods
PAYMENT_make_additional_payments
PAYMENT_pay_off_loan
PAYMENT_refinance_loan
PAYMENT_request_payment_arrangement
PAYMENT_split_payment
PAYMENT_turn_off_recurring_payments
PAYMENT_turn_on_recurring_payments
PERSONAL_INFORMATION_change_personal_data
PERSONAL_INFORMATION_change_preferred_bank_account
PERSONAL_INFORMATION_check_credit_report
PERSONAL_INFORMATION_check_credit_score
PERSONAL_INFORMATION_check_loan_details
PERSONAL_INFORMATION_check_privacy_policy

 

Moving & Storage (List of Intents)
English
CATEGORY_intent
COMPANY_check_company
COMPANY_check_moves
COMPLAINT_file_complaint
CONTACT_customer_service
CONTACT_human_agent
FEEDBACK_file_complaint
MOVE_MANAGEMENT_cancel_move
MOVE_MANAGEMENT_delay_move
MOVE_PREPARATION_check_delivery_options
MOVE_PREPARATION_information_quotes
MOVE_PREPARATION_prepare_move
MOVE_PREPARATION_request_quote
MOVING_PROCESS_information_delivery
MOVING_PROCESS_information_pick_up
MOVING_PROCESS_search_for_tracking_number
MOVING_PROCESS_track_shipment
PACKING_AND_ITEMS_information_packing
PACKING_AND_ITEMS_move_dangerous_items
PACKING_AND_ITEMS_move_special_items
PACKING_AND_ITEMS_transport_pets
PAPERWORK_AND_DOCUMENTS_check_insurance
PAPERWORK_AND_DOCUMENTS_information_bill_of_lading
PAPERWORK_AND_DOCUMENTS_information_order_for_service
PAPERWORK_AND_DOCUMENTS_report_contract_issue
PAPERWORK_AND_DOCUMENTS_sign_order_for_service
PAYMENT_pay
PAYMENT_payment_methods
PAYMENT_report_payment_issue
STORAGE_rent_storage_unit

 

Real Estate/Construction (List of Intents)
English
CATEGORY_intent
ACCOUNT_change_account
ACCOUNT_create_account
ACCOUNT_delete_account
ACCOUNT_edit_account
APPOINTMENT_cancel_appointment
APPOINTMENT_reschedule_appointment
APPOINTMENT_schedule_appointment
CHARACTERISTICS_check_accessibility
CHARACTERISTICS_check_asking_price
CHARACTERISTICS_check_availability
CHARACTERISTICS_check_characteristics
CHARACTERISTICS_check_equipment
CHARACTERISTICS_check_location
CHARACTERISTICS_check_number_of_rooms
CHARACTERISTICS_check_size
CONTACT_customer_service
CONTACT_human_agent
CONTACT_owner
LIST_PROPERTY_add_pictures
LIST_PROPERTY_change_asking_price
LIST_PROPERTY_change_rent_to_sale
LIST_PROPERTY_create_listing
LIST_PROPERTY_delete_pictures
LIST_PROPERTY_edit_listing
LIST_PROPERTY_remove_listing
LOOK_FOR_PROPERTY_look_for_property
REPORT_report_listing
VISITING_HOURS_visiting_hours

 

Restaurant & Bar Chains (List of Intents)
English
CATEGORY_intent
CATERING_cancel_catering
CATERING_change_catering
CATERING_information_about_catering
CATERING_order_catering
COMPANY_information_about_company
COMPANY_locations
CONTACT_customer_service
CONTACT_human_agent
EVENTS_events
FEEDBACK_file_complaint
FEEDBACK_leave_review
FRANCHISE_apply_for_franchise
FRANCHISE_find_franchise
FRANCHISE_franchising
LEGAL_privacy_policy
MENU_check_menu
MENU_check_offers
MENU_information_about_allergens
ONLINE_ORDER_cancel_order
ONLINE_ORDER_change_order
ONLINE_ORDER_delivery_time
ONLINE_ORDER_order_food_online
ONLINE_ORDER_order_issue
ONLINE_ORDER_track_order
PAYMENT_payment_methods
PAYMENT_report_payment_issue
RESERVATIONS_cancel_reservation
RESERVATIONS_change_reservation
RESERVATIONS_make_reservation
RESTAURANT_find_restaurant

 

Retail/E-commerce (List of Intents)
English
CATEGORY_intent
ACCOUNT_change_account
ACCOUNT_order_history
ACCOUNT_recover_password
APP_WEBSITE_technical_issue
APP_WEBSITE_website_functionality
CONTACT_human_agent
DELIVERY_damaged_item
DELIVERY_damaged_package
DELIVERY_delivery_issue
DELIVERY_missing_item
DELIVERY_shipping_costs
DELIVERY_wrong_item
FEEDBACK_submit_consumer_feedback
ORDER_cancel_order
ORDER_change_order
ORDER_order_status
ORDER_request_invoice
PAYMENT_pay
PAYMENT_report_payment_issue
PRODUCT_availability
PRODUCT_exchange_product
PRODUCT_exchange_status
PRODUCT_product_information
PRODUCT_product_issue
PRODUCT_refund_policy
PRODUCT_refund_status
PRODUCT_request_refund
PRODUCT_return_order
PRODUCT_return_policy
PRODUCT_submit_product_feedback
PRODUCT_submit_product_idea
STORE_store_location
STORE_store_opening_hours
USER_request_right_to_rectification

 

Telecommunications (List of Intents)
English
CATEGORY_intent
BILLING_check_bill
BILLING_dispute_bill
COMPLAINTS_get_compensation
COMPLAINTS_report_poor_signal_coverage
COMPLAINTS_report_problem
CONSUMPTION_check_excess_data_charges
CONSUMPTION_check_usage
CONSUMPTION_set_usage_limits
CONTACT_customer_service
CONTACT_human_agent
PAYMENT_pay
PAYMENT_payment_methods
PAYMENT_schedule_payments
SERVICES_activate_call_management_services
SERVICES_activate_phone
SERVICES_activate_roaming
SERVICES_check_internet_availability
SERVICES_check_signal_coverage
SERVICES_deactivate_call_management_services
SERVICES_deactivate_phone
SERVICES_install_internet
SUBSCRIPTION_cancel_plan
SUBSCRIPTION_change_plan
SUBSCRIPTION_change_provider
SUBSCRIPTION_check_cancellation_fee
SUBSCRIPTION_sign_up_for_plan

 

Travel (List of Intents)
English
CATEGORY_intent
ARRIVAL_TIME_check_arrival_time
BAGGAGE_checked_baggage_allowance
BOARDING_PASS_get_boarding_pass
BOARDING_PASS_print_boarding_pass
BOOK_book_flight
BOOK_book_trip
CANCELLATION_FEES_cancellation_fees
CANCEL_cancel_flight
CANCEL_cancel_trip
CHANGE_change_flight
CHANGE_change_trip
CHECK_IN_check_in
CHECK_PRICES_check_flight_prices
CONTACT_human_agent
DEPARTURE_TIME_check_departure_time
FLIGHT_STATUS_check_flight_status
INSURANCE_check_flight_insurance_coverage
INSURANCE_check_trip_insurance_coverage
INSURANCE_purchase_flight_insurance
INSURANCE_purchase_trip_insurance
INSURANCE_search_flight_insurance
INSURANCE_search_trip_insurance
OFFERS_check_flight_offer
OFFERS_check_trip_offers
PRICES_check_trip_prices
REFUND_get_refund
RESERVATION_check_flight_reservation
SEARCH_search_flight
SEARCH_search_trip
SEAT_change_seat
SEAT_choose_seat
TRIP_DETAILS_check_trip_details
TRIP_PLAN_check_trip_plan

 

Utilities (List of Intents)
English
CATEGORY_intent
ACCOUNT_change_account_holder
BILLING_invoices
COMPLAINTS_complaints
CONSUMPTION_consumption
CONTACT_customer_service
CONTACT_human_agent
CONTRACT_cancel_contract
HOUSE_moving_house
INSPECTION_request_inspection
MAINTENANCE_maintenance
OUTAGES_check_outages
PAYMENT_pay
RATE_check_rates
RATE_compare_rates
REPAIR_available_repair_times
REPAIR_cost_repair
REPAIR_request_repair
SERVICE_service
SIGN_UP_sign_up_services
SUBSCRIPTION_cancellation_fees
SWITCH_switch_provider

 

Wealth Management (List of Intents)
English
CATEGORY_intent
ACCOUNT_create_account
ACCOUNT_delete_account
ACCOUNT_recover_password
ACCOUNT_requirements_to_create_account
BECOME_CLIENT_arrange_meeting
BECOME_CLIENT_become_client
BECOME_CLIENT_calculate_portfolio_risk
BECOME_CLIENT_check_fees
BECOME_CLIENT_check_services
BECOME_CLIENT_get_manager
BECOME_CLIENT_minimum_amount_to_invest
BECOME_CLIENT_run_simulator
CONTACT_contact_manager
CONTACT_customer_service
CONTACT_human_agent
MANAGEMENT_implement_own_plan
MANAGEMENT_transfer_money_to_account
MANAGEMENT_withdraw_money_from_account
PORTFOLIO_check_balances
PORTFOLIO_check_portfolio
PORTFOLIO_portfolio_performance
PORTFOLIO_portfolio_value
PORTFOLIO_search_for_stocks
PORTFOLIO_set_price_alert

 

How did we select these intents?

To select the intent for each vertical displayed above, we have followed an automated process with 5 steps:

Select Representative Set Texts About Domain Bitext

1. Select a representative set of texts about the domain

2. Extract frequent actions by parsing the texts above and extracting the most common triples SUBJECT + VERB + OBJECT

Extract Frequent Actions by Bitext
Analyzing Vertical Specific Synonyms Table

3. Normalize frequent actions by analyzing vertical-specific synonyms: “purchase + item” and “buy + product” can be normalized under “purchase + product”

4. We build a bottom-up knowledge graph to automatically structure intents, through their SUBJECT + VERB + OBJECT triples

we-build-bottom-up-knowledge-graph-automatically-structure-intents-bitext-chatbot
we-curate-custom-ontology-specific-for-each-clientchatbot-bitext

5. We offer to curate a custom ontology specific for each client/chatbot

Contact us for more Information about our evaluation and training data

MADRID, SPAIN

Camino de las Huertas, 20, 28223 Pozuelo
Madrid, Spain

SAN FRANCISCO, USA

541 Jefferson Ave Ste 100, Redwood City
CA 94063, USA