“With its suite of capabilities [NLP Middleware], Bitext can improve the performance of almost any conversational engine and project.”

Bitext, AI Core Technologies Cool Vendor 2018

Bitext is a Gartner Cool Vendor in AI Core Technologies

Solutions to all your needs

  • Bot Automation for Customer Support

    Get a 24/7 automated customer support bot that can understand your users across languages with a 90% accuracy.

    What can we do for you?
    - Generate training data
    - Make your bot understand customers properly
    - Produce better search queries for your catalogue
    - Analyze what your customers say to take action
    - Reach over 90% accuracy
    - Analyze your bot skills and make it more conversational

    Learn More
  • Automated Customer Feedback Analysis

    Automatically check what your customers say about your company with a 90% accuracy in 20+ languages. Take suitable measures.

    What can we do for you?
    - Identify customers trend topics & how they feel about them
    - Get a 90% accuracy guaranteed by contract
    - See at a glance what your customers talk about
    - Analyze your feedback and obtain actionable insights

    Learn More
  • NLP packages for building your engine

    Build the most accurate & multilingual NLP infrastructure to reduce the number of wrong answers.

    What can we do for you?
    - Make your NLP engine understand up to 50 languages (including Spanish & Hindi)
    - Reduce Machine Learning training time
    - Improve the understanding skills of your bot
    - Full NLP engine at your fingertips

    Learn More

Discover Our Solutions

Featured Services

Middleware for Bots

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Entity Extraction

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Downloadable Resources

From The Blog

  • The Ultimate AI Strategy Guide
    Due to the growing interest in AI among forward-looking companies, many CIOs are currently racking their brains to build an appropriate AI strategy plan in order to move closer towards their business objectives. Although there are plenty of solutions offered by AI vendors, enterprises are still ... Continue reading...
    Published on November 08, 2018By Ana Moreno
  • How to Make Your Bot Conversational in Three Steps
    Users speak the way they choose, not as you wish. Developers are building tens of bots and almost all of them bump into the same problem: they are not properly working. Most of the bots don’t understand users and the problem lies in their training. That’s ... Continue reading...
    Published on November 06, 2018By Ana Moreno
  • The Power of Owning your Training Data
    Several months is what it takes before you have a well-trained bot ready to go. First, you must generate a dataset in a bot building platform with a specific format. Then, you should test it to see if it works. Not working properly? Go back to ... Continue reading...
    Published on October 31, 2018By Ana Moreno
bitext madrid offices


José Echegaray 8, building 3, office 4
Parque Empresarial Las Rozas
28232 Las Rozas

san francisco bitext offices


541 Jefferson Ave., Ste. 100
Redwood City
CA 94063