“With its suite of capabilities [NLP Middleware], Bitext can improve the performance of almost any conversational engine and project.”

Bitext, AI Core Technologies Cool Vendor 2018

Bitext is a Gartner Cool Vendor in AI Core Technologies

Solutions to all your needs

  • Bot Automation for Customer Support

    Get a 24/7 automated customer support bot that can understand your users across languages with a 90% accuracy.

    What can we do for you?
    - Generate training data
    - Make your bot understand customers properly
    - Produce better search queries for your catalogue
    - Analyze what your customers say to take action
    - Reach over 90% accuracy
    - Analyze your bot skills and make it more conversational

    Learn More
  • Automated Customer Feedback Analysis

    Automatically check what your customers say about your company with a 90% accuracy in 20+ languages. Take suitable measures.

    What can we do for you?
    - Identify customers trend topics & how they feel about them
    - Get a 90% accuracy guaranteed by contract
    - See at a glance what your customers talk about
    - Analyze your feedback and obtain actionable insights

    Learn More
  • NLP packages for building your engine

    Build the most accurate & multilingual NLP infrastructure to reduce the number of wrong answers.

    What can we do for you?
    - Make your NLP engine understand up to 50 languages (including Spanish & Hindi)
    - Reduce Machine Learning training time
    - Improve the understanding skills of your bot
    - Full NLP engine at your fingertips

    Learn More

Discover Our Solutions

Featured Services

Middleware for Bots

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Entity Extraction

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Downloadable Resources

From The Blog

  • Speed Up Your Bot Training with Artificial Data
    If you want your chatbot to recognize a specific intent, you need to provide it with a large number of sentences that express that intent. That doesn’t seem that easy, right? Now you can do it in a matter of seconds. Keep reading! ... Continue reading...
    Published on December 05, 2018By Ana Moreno
  • Training AI Faster with a Human in the Loop
    The most significant aspect of a virtual agent is how fast it is able to learn. With a human in the conversational loop, training AI goes much faster: your bot learns and changes, keeping knowledge up to date. ... Continue reading...
    Published on November 29, 2018By Ana Moreno
  • The Bulk of Data Wandering on the Net Is Unstructured Data
    Did you know that up to 80% of the data on the Internet is unstructured? All tweets, newspaper articles and any text-heavy information traveling on the network presents an unstructured form, not easily understandable for computers. A mere 20% of all web data is structured and, with ... Continue reading...
    Published on November 25, 2018By Ana Moreno
bitext madrid offices


José Echegaray 8, building 3, office 4
Parque Empresarial Las Rozas
28232 Las Rozas

san francisco bitext offices


541 Jefferson Ave., Ste. 100
Redwood City
CA 94063