“With its suite of capabilities [NLP Middleware], Bitext can improve the performance of almost any conversational engine and project.”

Bitext, AI Core Technologies Cool Vendor 2018

Solutions to all your needs

  • Bot automation for customer support

    Get a 24/7 automated customer support bot that can understand your users across languages with a 90% accuracy.

    What can we do for you?
    - Generate training data
    - Make your bot understands customers properly
    - Develop better search queries for your catalogue
    - Analyze what your customers say to take action
    - Reach over 90% accuracy
    - Analyze your bot skills and make it more conversational

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  • Automated Customer Feedback analysis

    Automatically check what your customers say about your company with a 90% accuracy in 20+ languages. Take suitable measures.

    What can we do for you?
    - Identify customers trend topics & how they feel about them
    - Get a 90% accuracy guaranteed by contract
    - See at a glance what your customers talk about
    - Analyze your current feedback and get it ready to react

    discover more
  • NLP packages for building your engine

    Build the most accurate & multilingual NLP infrastructure to reduce number of wrong answers & user churn rate. Save development costs.

    What can we do for you?
    - Make your NLP engine understands up to 50 languages (including Spanish & Hindi)
    - Reduce Machine Learning training time
    - Improve the understanding skills of your bot
    - Get your full NLP engine done

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Featured Services

Lemmatization

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Middleware for bots

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Entities

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Downloadable Resources



From The Blog

  • Siri speaking Arabic: what is failing?
    Almost three years after Apple launched its well-known voice assistant Siri for the Arabic language, there is still room for further improvement. Siri can currently understand more than 20 languages and dialects; but, when it comes to Arabic, its abilities are not good enough to fully ... Continue reading...
    Published on August 16, 2018
  • Siri speaking Arabic: what is failing?
    Almost three years after Apple launched its well-known voice assistant Siri for the Arabic language, there is still room for further improvement. Siri can currently understand more than 20 languages and dialects; but, when it comes to Arabic, its abilities are not good enough to fully ... Continue reading...
    Published on August 16, 2018
  • Sentiment analysis for bot conversations
    Customers are using channels such as Facebook Messenger as the place where to complain when their online order is delivered late. Therefore, companies have started to trust in chatbots for handling these issues. Can you see the potential of applying sentiment analysis to chatbot conversations? ... Continue reading...
    Published on July 25, 2018
bitext madrid offices

MADRID, SPAIN

José Echegaray 8, building 3, office 4
Parque Empresarial Las Rozas
28232 Las Rozas

san francisco bitext offices

SAN FRANCISCO, USA

541 Jefferson Ave., Ste. 100
Redwood City
CA 94063