“With its suite of capabilities [NLP Middleware], Bitext can improve the performance of almost any conversational engine and project.”

Bitext, AI Core Technologies Cool Vendor 2018

Bitext is a Gartner Cool Vendor in AI Core Technologies

Solutions to all your needs

  • Bot Automation for Customer Support

    Get a 24/7 automated customer support bot that can understand your users across languages with a 90% accuracy.

    What can we do for you?
    - Generate training data
    - Make your bot understand customers properly
    - Produce better search queries for your catalogue
    - Analyze what your customers say to take action
    - Reach over 90% accuracy
    - Analyze your bot skills and make it more conversational

    Learn More
  • Automated Customer Feedback Analysis

    Automatically check what your customers say about your company with a 90% accuracy in 20+ languages. Take suitable measures.

    What can we do for you?
    - Identify customers trend topics & how they feel about them
    - Get a 90% accuracy guaranteed by contract
    - See at a glance what your customers talk about
    - Analyze your feedback and obtain actionable insights

    Learn More
  • NLP packages for building your engine

    Build the most accurate & multilingual NLP infrastructure to reduce the number of wrong answers.

    What can we do for you?
    - Make your NLP engine understand up to 50 languages (including Spanish & Hindi)
    - Reduce Machine Learning training time
    - Improve the understanding skills of your bot
    - Full NLP engine at your fingertips

    Learn More

Discover Our Solutions

Featured Services

Middleware for Bots

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Entity Extraction

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Downloadable Resources

From The Blog

  • Warming Up for the Chatbot Summit
    Interested in chatbots and what the future holds for them? The Chatbot Summit is about to start in Berlin and this year it will be full of interesting news and announcements. If you cannot attend Bitext will help you stay tuned.  As Gold sponsors of the ... Continue reading...
    Published on October 20, 2018By Ana Moreno
  • Replace your FAQ-Section with a Conversational Bot
    Let’s be honest: have you ever checked the FAQs of a website when you needed assistance regarding a product? Of course, not. They seem too boring for busy people these days. Many forward-looking companies are now making use of chatbots, fed with content from their websites, ... Continue reading...
    Published on October 18, 2018By Ana Moreno
  • 3 Ways to Enhance the Customer Journey Through AI
    Tired of high churn rates and low revenues? Surely, it's a result of a bad customer experience. These customer impressions about your brand are of great value and can be gathered together for a further throughout review. Believe it or not, these insights will incredibly help ... Continue reading...
    Published on October 07, 2018By Ana Moreno
bitext madrid offices


José Echegaray 8, building 3, office 4
Parque Empresarial Las Rozas
28232 Las Rozas

san francisco bitext offices


541 Jefferson Ave., Ste. 100
Redwood City
CA 94063