“With its suite of capabilities [NLP Middleware], Bitext can improve the performance of almost any conversational engine and project.”

Bitext, AI Core Technologies Cool Vendor 2018

Bitext is a Gartner Cool Vendor in AI Core Technologies

Solutions to all your needs

  • Bot Automation for Customer Support

    Get a 24/7 automated customer support bot that can understand your users across languages with a 90% accuracy.

    What can we do for you?
    - Generate training data
    - Make your bot understand customers properly
    - Produce better search queries for your catalogue
    - Analyze what your customers say to take action
    - Reach over 90% accuracy
    - Analyze your bot skills and make it more conversational

    Learn More
  • Automated Customer Feedback Analysis

    Automatically check what your customers say about your company with a 90% accuracy in 20+ languages. Take suitable measures.

    What can we do for you?
    - Identify customers trend topics & how they feel about them
    - Get a 90% accuracy guaranteed by contract
    - See at a glance what your customers talk about
    - Analyze your feedback and obtain actionable insights

    Learn More
  • NLP packages for building your engine

    Build the most accurate & multilingual NLP infrastructure to reduce the number of wrong answers.

    What can we do for you?
    - Make your NLP engine understand up to 50 languages (including Spanish & Hindi)
    - Reduce Machine Learning training time
    - Improve the understanding skills of your bot
    - Full NLP engine at your fingertips

    Learn More

Discover Our Solutions

Featured Services

Middleware for Bots

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Entity Extraction

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Downloadable Resources

From The Blog

  • AI Challenges Are Being Met but… Who Broke Ground Here?
    While AI is one of the most important trends nowadays, there are still challenges to overcome. Apart from common technical issues such as a lack of quality data, there is much  beyond its abilities for an AI to effectively understand and react when it comes to ... Continue reading...
    Published on December 13, 2018By Ana Moreno
  • Speed Up Your Bot Training with Artificial Data
    If you want your chatbot to recognize a specific intent, you need to provide it with a large number of sentences that express that intent. That doesn’t seem that easy, right? Now you can do it in a matter of seconds. Keep reading! ... Continue reading...
    Published on December 05, 2018By Ana Moreno
  • Training AI Faster with a Human in the Loop
    The most significant aspect of a virtual agent is how fast it is able to learn. With a human in the conversational loop, training AI goes much faster: your bot learns and changes, keeping knowledge up to date. ... Continue reading...
    Published on November 29, 2018By Ana Moreno
bitext madrid offices


José Echegaray 8, building 3, office 4
Parque Empresarial Las Rozas
28232 Las Rozas

san francisco bitext offices


541 Jefferson Ave., Ste. 100
Redwood City
CA 94063