Text Analytics Tools

Customer feedback management has become a very complex activity requiring multiple interfaces to cover all customer touch points: customer reviews, satisfaction surveys, web forms or social media. Customers are providing very useful insights on their experience.

The ability to quickly understand how your customers feel about your company is both critical and valuable. Precise analysis of that feedback could be a painful, time-consuming task. Relieve the stress and automate the process while boosting accuracy with our multilingual text analytics tools.

Multilingual Text Analytics Tools

Available in 21 languages & variants.

Try our multilingual core NLP tools for lexical analysis for free on our NLP API platform or request a demo for a personalized solution.

Bulgarian Dutch Japanese Spanish
Catalan English Portuguese Swedish
Chinese French Russian Turkish
Croatian German Slovak
Czech Hungarian Slovenian
Danish Italian Serbian

Sentiment Analysis

Identify the topics of conversation and evaluate, extract and quantify the emotional state or attitude of your customers towards those topics with a polarity score value.



Entity Extraction

Extract the relevant multi-word noun, verb, adjective or adverbial phrases using morphological and syntactic analysis.



Categorization

Categorization service classifies your texts into groups according to your customized categories.

Personalized Solutions

We provide solutions to market leaders in the financial, automotive, retail and technological sectors, reaching hundreds of thousands of international consumers worldwide.

Whether you're looking for a specific implementation for one of our tools or a solution in a language we don't have available yet, our team of experts will provide you with the perfect solution to your needs.

Bitext NLP API Platform

Discover our NLP API platform where you will find a wide variety of multilingual NLP tools and solutions for chatbots that will help you create the best customer experience for your business. Sign up and try it for free!

Bitext NLP API Platform

Discover our NLP API platform where you will find a wide variety of multilingual NLP tools and solutions for chatbots that will help you create the best customer experience for your business. Sign up and try it for free!