Get your CRM Contact Center Chatbot up and running with Bitext Custom Pre-Built Templates: in less than 24 hours and Customized for any Use Case or Domain

Save Time

Deliver effortless customer support by avoiding manual chatbot training.

Customized for Different Verticals & Platforms

Easy to start entering in new verticals with minimal investment.

Reduce Operating Costs

Embedding AI in a multichannel CRM platform will elevate operational efficiency by 25%*.

Increase Customer Experience & Satisfaction

Grow sales and drive loyalty by providing a great customer service 24/7.

Multilingual

Available in 9 languages: English, Spanish, French, Italian, German, Dutch, Danish, Swedish and Portuguese (Spring 2019)

* Gartner:  Predicts 2019: CRM Customer Service and Support (April 2019) 

See how automatic training improves manual training: a Benchmark based on Dialogflow

Increase accuracy in DialogFlow Platform up to 40% using Bitext  Artificial Training Data.

Get the Full Data Set used to Generate the Results!

Check out how easy is to integrate the training data into Dialogflow and get 40% increased accuracy.

What are the main issues to build a conversational chatbot? 

The training data is critical to the successful operation of a chatbot.*

These are some of the most common issues:

  • Determine the amount of user intents the bot must understand.

  • Provide a large number of utterances for each intent and thus making the chatbot fully conversational.

Do you train your bot manually?

The most-cited issue in poor chatbot implementations is manual training.

If you are lucky, you might have extensive logs of conversations between your customers and your human agents, but even then, you will still need to organize, classify and tag them manually to understand human's language. 

What happens if you don't have access to large repositories of past conversations?

Your only option is to generate this training data by hand...

Creating this dataset requires the expertise to avoid both language ambiguity and intent overlap when models are trained.*

Enterprises should only attempt to create their own chatbots and training data if they have enough data to work with, and the language, data science and machine learning skills to prepare that data. If these prerequisites do not exist in-house, third-party providers that specialize in data preparation, or providers that build and host chatbots, should be considered*.

*Gartner: Governance and Best Practices for Chatbot Development (April 2019) 

How to automate the training 

At Bitext, we have applied our unique combination of expertise in Natural Language Processing (NLP) and Artificial Intelligence (AI) to produce Artificial Training Data that you can use to get your bot up and running in no time.

We do all the hard work!

  • Gather massive amounts of data from FAQs and documentation.
  • Organize, classify and tag all this data.
  • Use our information extraction technology to figure out what things customers can ask for and all the ways in which they can ask for them. 

Discover our pre-built agents!

Your pre-trained bot will automatically understand user queries no matter how they are phrased, and in just a few minutes!

Our pre-built agents offer: 

100% Guaranteed Correct Data

Our training data is generated by combining real-world sources with our unique symbolic Natural Language Generation technology,

Increased Accuracy

Include over 1000 example utterances for each intent.

Broad Coverage

Cover more than 100 of the most common intents.

Personalization

Custom-built for different industries. Virtual assistants work best when the scope of what they need to understand is focused.

Fully Conversational

Our data covers linguistic phenomena such as negation and coordination. No more false positives due to keyword matching!

Multilingual

Available in 9 languages. English, Spanish, French, Italian, German, Dutch, Danish, Swedish and Portuguese (Spring 2019).

Flexibility

We can provide as much data as you need: from only a few sentences per intent to thousands of them. 

Easy Integration

Our pre-tagged sentences include a wide range of formats to easily integrate with your favorite platform.

 

Great Customer Engagement Centers (CECs) will require great Conversational AI*

* Gartner:  Predicts 2019: CRM Customer Service and Support (April 2019) 

Maybe you just don't believe it yet...

Request a Demo and Get FREE 1 MILLION Utterances

Speak with one of our experts and we will send you 1 Million utterances to train a home automation bot. 

You will get amazed with the results!

 

"Bitext can improve the performance of almost any conversational engine and project"

"End users frustrated with the performance or complexity of their chatbot developments will be interested in how Bitext can improve intent matching confidence and reduce development time".

Anthony Mullen

2018 Cool Vendors in AI Core Technologies Report, Gartner