AI Chatbot Solutions

Leveraging LLMs for Enhanced Conversational Agents. Bots are here to stay, offering ubiquitous 24/7 support services. Implementing them is the most cost-efficient option.

But building effective conversational agents is challenging. Advanced machine learning techniques, like LLMs, are vital for success. Many projects fail due to inadequate training data.

To boost your virtual assistant’s accuracy, manage complex dialogs, and understand multilingual customers, aim for the best. Rise above with Bitext’s advanced NLP tools and make a difference!

chatbot-Solutions-Bitext

AI Chatbots Solutions

Leveraging LLMs for Enhanced Conversational Agents. Bots are here to stay, offering ubiquitous 24/7 support services. Implementing them is the most cost-efficient option.

But building effective conversational agents is challenging. Advanced machine learning techniques, like LLMs, are vital for success. Many projects fail due to inadequate training data.

To boost your virtual assistant’s accuracy, manage complex dialogs, and understand multilingual customers, aim for the best. Rise above with Bitext’s advanced NLP tools and make a difference!

chatbot-Solutions-Bitext

Our Customers

Working with 3 of the Top 5 largest companies in NASDAQ

Problem

One common challenge faced by bots is their struggle to comprehend customers, leading to frustrating interactions. The frequent response of “sorry, I didn’t understand” discourages users from continued engagement.

The Solution

Overcoming Data Deficiency with Bitext’s AI Generative ToolsTraining bots to understand humans thoroughly requires extensive data of high quality. Bitext’s Natural Language Processing technology, backed by LLMs, resolves this issue efficiently.

By harnessing our AI generative tools, your bot can automatically comprehend customer requests with over 90% accuracy. Available in multiple languages and seamlessly integrable into any conversational bot building platform, our technology empowers your bot to outperform competitors. Contact us now, and we’ll study your case!

 

whats-wrong-with-chatbot-bitext

What’s your system architecture?

The system architecture is conceived as a pipeline with various different stages. Each stage will be carried out by a separate system module which will pass elaborated data through the next stages.

chatbot-Architecture-Bitext

Empower Your Chatbot with AI-Driven Data Generation

Eliminate bot hallucinations and manual data generation. Bitext offers automated artificial training data to accelerate your bot’s readiness.

Our technology provides:

  • Artificial Data Generation: Automatically create query variations for efficient bot training.
  • Personalized Service: Tailored solutions to meet your unique requirements.
  • Increased Accuracy: Ensure precise understanding of user queries.
  • Faster Training Time: Speed up bot deployment with rapid training.
  • Easy Integration: Seamlessly integrate Bitext with any bot platform.

Discover how Bitext enhances your chatbot’s capabilities without suffering from hallucinations. Unlock the full potential of your AI assistant today!

Improve your deployed bot’s understanding

Simplify all your customer queries to make them easier to process

Does your bot return more wrong answers that you’d expect? Improve the accuracy of your bot without having to go back to training. Our technology works as a middleware that simplifies all your customer queries on the fly, including those with multiple intents and negation, making them easier for your bot to understand.

Technology:

  • Query Simplification

  • Personalized Service

  • Increased Accuracy

  • No Extra Training Required

  • Easy Integration with any Bot Platform

Achieve 90% understanding despite users writing incorrectly

Add to your bot the skill of understanding users’ writing mistakes

If you’ve been running your bot for a while, you’ll realize that it fails because people speak in a way that’s difficult for bots to train for. Our Natural Language solution deals with the way people speak reaching over a 90% accuracy.

Technology:

  • Spelling Suggestions
  • Language Identification
  • Personalized Service
  • 90% Understanding Accuracy
  • Understand Complex Feedback and Misspelled Words
  • Understand Multilingual Queries

Obtain better search queries for your catalogue

Make it easier for your bot to understand complex user queries to search your catalogue

It’s not easy for search engines to distill the relevant keywords from a complex search query. By following a Natural Language approach, you will improve your search accuracy allowing your bot to show your customers only the most relevant results, even with complex queries such as “Could you please show me shoes and boots but without laces?”

Technology:

  • Query Simplification
  • Boolean Query Generation
  • Personalized Service
  • Provide Relevant Results
  • Linguistics-based Approach
  • Trusted by Market Leaders

Extract relevant data from conversations

Analyze what your customers say about your company to take actions in time

If you already have a customer support chatbot, you know how valuable your customer data can be, including information about your products and services and how they feel about your brand. Our technology can extract key topics from your customers’ conversations so you can take action in time.

Technology:

  • Sentiment Analysis
  • Phrase Extraction
  • Personalized Service
  • Identify Key Topics with 90% Accuracy
  • 8 Languages Available, Including Spanish
  • Easy Integration with Any Bot Platform

Bitext’s Generative Technology:

 

Safeguarding Ethical Control for Your Chatbot or Assistant

Ethical control is paramount for companies deploying chatbots or assistants. Bitext’s generative technology plays a crucial role in ensuring ethical compliance.

By generating training and evaluation data, companies can introduce their ethical policies, creating a bot or assistant bound by these rules. This empowers businesses to offer customers a superior service, in line with their ethical guidelines.

With Bitext’s generative technology, you can confidently deploy your chatbot or assistant, knowing that ethical considerations are at the core of its interactions. Trust us to safeguard your brand’s reputation while delivering exceptional customer experiences.

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SAN FRANCISCO, USA

MADRID, SPAIN