AI Chatbots Solutions
Go ahead, believe the hype. Bots are here to stay and they are ubiquitous. 24/7 support service is mandatory and it goes without saying that bots will be the most cost-efficient solution to implement.
However, bots can be tricky. Building effective conversational agents requires using advanced machine learning tecniques. Many projects fail to make it to production due to the lack of quality training data.
If your purpose is to boost the accuracy of your virtual assistant, to manage complex dialogs, and to understand your multilingual customer base you need to aim for the best.
Rise above and make a difference by using Bitext´s advanced NLP tools.
AI Chatbots Solutions
Go ahead, believe the hype. Bots are here to stay and they are ubiquitous. 24/7 support service is mandatory and it goes without saying that bots will be the most cost-efficient solution to implement.
However, bots can be tricky. Building effective conversational agents requires using advanced machine learning tecniques. Many projects fail to make it to production due to the lack of quality training data.
If your purpose is to boost the accuracy of your virtual assistant, to manage complex dialogs, and to understand your multilingual customer base you need to aim for the best.
Rise above and make a difference by using Bitext´s advanced NLP tools.
Our Customers
Working with 3 of the Top 5 largest companies in NASDAQ
What’s wrong with my bot?
Bots don’t understand customers and cause frustration
Bots require extensive training to be able to learn how to properly understand humans. Most interactions with bots are met with frustration when “sorry, I didn’t understand” becomes the most frequent answer, causing users to stop interacting with them.
How can I solve it?
Turn your bot into a conversational expert overnight
Bitext Natural Language technology gives your bot the power to interact with your customers and automatically understand their requests with over 90% accuracy. Our technology is available in multiple languages and can be integrated into any bot building platform. You will have an outstanding bot faster than your competitors. It’s as easy as making an API request!
What’s your system architecture?
The system architecture is conceived as a pipeline with various different stages. Each stage will be carried out by a separate system module which will pass elaborated data through the next stages.
Generate artificial training data
Artificial training data generated automatically to get your bot ready faster.
What if we told you that you don’t need to manually generate all the query variations necessary for training your bot? Imagine skipping the most resource-intensive and time-consuming step of bot creation. We can generate artificial training data in a completely automated way, so you can have your bot up and running faster.
Technology:
- Artificial Data Generation
- Personalized Service
- Increased Accuracy
- Faster Training Time
- Easy Integration with any Bot Platform
Improve your deployed bot’s understanding
Simplify all your customer queries to make them easier to process
Does your bot return more wrong answers that you’d expect? Improve the accuracy of your bot without having to go back to training. Our technology works as a middleware that simplifies all your customer queries on the fly, including those with multiple intents and negation, making them easier for your bot to understand.
Technology:
Query Simplification
Personalized Service
Increased Accuracy
No Extra Training Required
Easy Integration with any Bot Platform
Achieve 90% understanding despite users writing incorrectly
Add to your bot the skill of understanding users’ writing mistakes
If you’ve been running your bot for a while, you’ll realize that it fails because people speak in a way that’s difficult for bots to train for. Our Natural Language solution deals with the way people speak reaching over a 90% accuracy.
Technology:
- Spelling Suggestions
- Language Identification
- Personalized Service
- 90% Understanding Accuracy
- Understand Complex Feedback and Misspelled Words
- Understand Multilingual Queries
Obtain better search queries for your catalogue
Make it easier for your bot to understand complex user queries to search your catalogue
It’s not easy for search engines to distill the relevant keywords from a complex search query. By following a Natural Language approach, you will improve your search accuracy allowing your bot to show your customers only the most relevant results, even with complex queries such as “Could you please show me shoes and boots but without laces?”
Technology:
- Query Simplification
- Boolean Query Generation
- Personalized Service
- Provide Relevant Results
- Linguistics-based Approach
- Trusted by Market Leaders
Obtain custom bot solutions
Our team of experts can help you make your bot more conversational
Before choosing Chatfuel or similar for building your bot, you may need guidance of how to deal with NLP to have your bot understand users. Or maybe you are already running a bot and don’t feel satisfied with its conversation performance. We can help you to identify your NLP bot issues and work with you to make it fully conversational.
Technology:
- Personalized Service
- Comprehensive Data Analysis
- Requirements Assessment
- 90% Understanding Accuracy
Extract relevant data from conversations
Analyze what your customers say about your company to take actions in time
If you already have a customer support chatbot, you know how valuable your customer data can be, including information about your products and services and how they feel about your brand. Our technology can extract key topics from your customers’ conversations so you can take action in time.
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Technology:
- Sentiment Analysis
- Phrase Extraction
- Personalized Service
- Identify Key Topics with 90% Accuracy
- 8 Languages Available, Including Spanish
- Easy Integration with Any Bot Platform
SAN FRANCISCO, USA
541 Jefferson Ave., Ste. 100
Redwood City
CA 94063
MADRID, SPAIN
José Echegaray 8, Building 3
Parque Empresarial Las Rozas
28232 Las Rozas