In the dynamic world of social investments, where user-platform interaction plays a crucial role in the success of customer acquisition and retention, Finequities, a leading social investment app, faced the challenge of optimizing its onboarding process to enhance...
Finetuning GPT to develop a Copilot that can Start and Close Online Sales Automating Online Sales with a New Breed of Copilots: the next generation of GenAI Copilots moves from passively answering customer questions to actively executing online sales. These new...
Getting GPT to Answer Consistently and with Style GPT, like other generative models, tends to provide disparate answers for the same question. Sometimes answers vary only slightly, but sometimes they are very inconsistent or even contradictory. Behavior of Standard...
Technological Alchemy: Using GPT in CX According to Blake Morgan, a CX expert, ChatGPT has major flaws that prevent it from becoming a useful tool in industries like Customer Experience. In, Cons Of ChatGPT For Customer Experience, an article recently published in...
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