In previous posts, we have outlined the crucial role of Machine Learning for Analytics (in How to Make Machine Learning more Effective using Linguistic Analysis?), and the implications of using Machine Learning for analyzing and structuring text (in How Phrase...
Text analysis is becoming a pervasive task in many business areas. Machine Learning is the most common approach used in text analysis, and is based on statistical and mathematical models. Linguistic approaches, which are based on knowledge of language and its...
In this blog we will discuss three ways of doing your chatbot evaluation by using: real world evaluation data synthetic data “in scope” or “out of scope” queries You have a chatbot up and running, offering help to your customers. But how do you...
It is always important to evaluate the quality of your chatbots and conversational agents in order to know the its real health, accuracy and efficiency. Chatbot accuracy can only be increased by constantly evaluating and retraining it with new data that answers your...
What is Training Data? Training data is the data that is used to train an NLU engine. An NLU engine allows chatbots to understand the intent of user queries. The training data is enriched by data labeling or data annotation, with information about entities, slots…...
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