Bots built upon machine learning need long training processes to have the ability to hold a meaningful conversations with real people. Training data becomes, therefore, a diamond in the rough; all companies need such input for their bots. Until now, this data was...
Increasing bot accuracy has never been so easy. How? Generating artificial training data, not manually, but using auto-generated query variations. We have benchmarked Rasa and other platforms, and their accuracy comes up to a 93% thanks to Bitext artificial training...
The well-known Rasa chatbot-building platform is gaining weight day after day. But, in all platforms, chatbots are as good as their training material. Rasa, as other chatbot platforms, still relies on manually written, selected and tagged query datasets. This is a...
Customers are using channels such as Facebook Messenger as a place where to complain when their online order is delivered late. Therefore, companies have started to trust chatbots for handling these issues. Can you see the potential of applying sentiment analysis to...
Everything looks promising in the world of bots: big players are pushing platforms to build them (Google, Amazon, Facebook, Microsoft, IBM, Apple), large retail companies are adopting them (Starbucks, Domino’s, British Airways), press is excited about movies becoming...
Lately, we are being bombarded by news regarding hands-free speakers that users can control with their voice. All the major players in the market had launched their own over the past months, the last one Apple with its HomePod. In the beginning, it was all about...
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