Customers are using channels such as Facebook Messenger as a place where to complain when their online order is delivered late. Therefore, companies have started to trust chatbots for handling these issues. Can you see the potential of applying sentiment analysis to...
Everything looks promising in the world of bots: big players are pushing platforms to build them (Google, Amazon, Facebook, Microsoft, IBM, Apple), large retail companies are adopting them (Starbucks, Domino’s, British Airways), press is excited about movies becoming...
Lately, we are being bombarded by news regarding hands-free speakers that users can control with their voice. All the major players in the market had launched their own over the past months, the last one Apple with its HomePod. In the beginning, it was all about...
Usually, in this blog, we write about text analysis products such as lemmatizers or parsers and how they can help to solve issues in products that need an accurate understanding of text to function. But today, we want to show you also what is behind our technology,...
Text analysis is becoming a pervasive task in many business areas. Machine Learning is the most common approach used in text analysis and is based on statistical and mathematical models. Linguistic approaches, which are based on knowledge of language and its...
Have you seen the movie “Her”? If you are not sure we will summarize it in one sentence: a human falling in romantic love with a machine! The film shows the relationship of Theodore, a lonely writer with his AI computer operating system, Samantha. It is considered as...
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