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How to Change Your Order in 10,000 Different Ways

How to Change Your Order in 10,000 Different Ways

Feb 15, 2022 | Chatbots, conversational, Core NLP for AI engines, NLP, Synthetic data, text analysis

How Synthetic Text can solve your training and evaluation problems for your virtual assistants / chatbots When shopping online, customers frequently have the need to modify their order: exchanging an item in the basket, deleting something already added… Customers ask...
What do you evaluate in your chatbots? Some ideas

What do you evaluate in your chatbots? Some ideas

Nov 22, 2019 | Chatbots, conversational, NLP, Synthetic data, text analysis

In this blog we will discuss three ways of doing your chatbot evaluation by using: real world evaluation data synthetic data “in scope” or “out of scope” queries You have a chatbot up and running, offering help to your customers. But how do you...
Evaluate the Quality of your Chatbots and Conversational Agents

Evaluate the Quality of your Chatbots and Conversational Agents

Jul 4, 2019 | Chatbots, conversational, Core NLP for AI engines, Generative AI, NLP, Stemming, Synthetic data, text analysis

It is always important to evaluate the quality of your chatbots and conversational agents in order to know the its real health, accuracy and efficiency. Chatbot accuracy can only be increased by constantly evaluating and retraining it with new data that answers your...
Synthetic Training  Data for Chatbots

Synthetic Training Data for Chatbots

Jun 14, 2019 | Chatbots, conversational, Lemmatization, NLP, Synthetic data, text analysis

What is Training Data? Training data is the data that is used to train an NLU engine. An NLU engine allows chatbots to understand the intent of user queries. The training data is enriched by data labeling or data annotation, with information about entities, slots…...
6 keys to building a successful human-like chatbot

6 keys to building a successful human-like chatbot

Feb 1, 2018 | Chatbots, conversational, Core NLP for AI engines, Generative AI, NLP, Stemming, Synthetic data, text analysis

Talking, expressing ourselves through words, using speech to exchange information is something that comes natural to humans. Then why don’t we just talk with goods and service providers on the internet, instead of using all kinds of user interfaces, buttons and...
Fully automated training for conversational bots

Fully automated training for conversational bots

Sep 7, 2017 | AI, Chatbots, conversational, NLP

Everything looks promising in the world of bots: big players are pushing platforms to build them (Google, Amazon, Facebook, Microsoft, IBM, Apple), large retail companies are adopting them (Starbucks, Domino’s, British Airways), press is excited about movies becoming...
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