How Synthetic Text can solve your training and evaluation problems for your virtual assistants / chatbots When shopping online, customers frequently have the need to modify their order: exchanging an item in the basket, deleting something already added… Customers ask...
A couple of weeks ago, Facebook introduced an upgrade for its Messenger platform. The upgrade of Messenger was aimed to improve the user experience. According to the announcement, they have taken into consideration user’s feedback to create new features. It sounds...
Everything looks promising in the world of bots: big players are pushing platforms to build them (Google, Amazon, Facebook, Microsoft, IBM, Apple), large retail companies are adopting them (Starbucks, Domino’s, British Airways), press is excited about movies becoming...
In this blog we will discuss three ways of doing your chatbot evaluation by using: real world evaluation data synthetic data “in scope” or “out of scope” queries You have a chatbot up and running, offering help to your customers. But how do you...
Data scarcity is one of the major bottlenecks for Artificial Intelligence (AI) to reach production levels. The reason is simple: data, or the lack of it, is the number one reason why AI/Natural Language Understanding (NLU) projects fail. So the AI community is working...
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